Frequently Asked Questions
Everything you need to know about shopping at Castle Megastore.
What is your standard shipping turnaround time?
We process and ship all orders within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location.
How do I return an item that doesn't fit?
We offer a 30-day return policy for all unworn apparel with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
Are your clothing items true to size?
Most of our collections follow standard international sizing. We recommend checking the detailed size guide on each product page for specific measurements.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Yes, Castle Megastore ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout.
How can I track the status of my order?
Once your order has been dispatched, you will receive an email confirmation with a tracking number and a link to monitor your shipment's progress.